--- title: A candidate wants to retake the assessment description: How to re-invite a candidate in a Scalyz campaign for a new attempt, what happens to the first report, and why a completed attempt is not replayed. --- [Skip to content](https://help.scalyz.com/en/kb/candidate-wants-to-retake#main-content) - [English](https://help.scalyz.com/en/kb/candidate-wants-to-retake) - [Français](https://help.scalyz.com/fr/kb/candidat-demande-a-repasser) English Show submenu for translations [More support](https://help.scalyz.com/en/kb/kb-tickets/new?hsLang=en) [![Scalyz](https://help.scalyz.com/hs-fs/hubfs/sc-1.png?width=44&height=41&name=sc-1.png)](https://scalyz.com) Open main navigation Close main navigation - - [English](https://help.scalyz.com/en/kb/candidate-wants-to-retake) - [Français](https://help.scalyz.com/fr/kb/candidat-demande-a-repasser) English Show submenu for translations - [More support](https://help.scalyz.com/en/kb/kb-tickets/new) - [Back to Scalyz](https://scalyz.com/) [Back to Scalyz](https://scalyz.com/) Welcome to the Scalyz Help Center! - There are no suggestions because the search field is empty. 1. [Help Center](https://help.scalyz.com/en/kb?hsLang=en) 2. [Recruiters · Candidates](https://help.scalyz.com/en/kb/recruiters-candidates?hsLang=en) 3. [Incidents](https://help.scalyz.com/en/kb/recruiters-candidates?hsLang=en#incidents) # A candidate wants to retake the assessment ## This article applies if a candidate who finished their assessment, or whose link expired before they started it, asks you to take it again. ### In short You can invite the same candidate again in the same campaign, by email or by link, as for a first invitation. They take a new attempt; the previous report remains accessible, and the two attempts appear on separate lines in the campaign. A completed attempt is neither edited nor replayed: it stays what the candidate produced that day. ### Steps 1. Open the campaign and click **Add candidates**. 2. Enter the candidate's email, or generate an anonymous link to pass on to them (see ["Inviting one or more candidates"](https://help.scalyz.com/en/kb/invite-candidates?hsLang=en)). 3. Send. A new row appears for this candidate with the status **Invitation sent**. If the candidate never started and their link merely expired, use **Resend invitation** on their row (see ["Resending an invitation to a candidate"](https://help.scalyz.com/en/kb/resend-candidate-invitation?hsLang=en)). ### What happens next The candidate receives a new link and takes the same assessment, under the same conditions as the other candidates in the campaign. A new credit is reserved, consumed when they start. The first attempt and its report stay visible. ### Limits and permissions - Any member of your organisation can re-invite a candidate. A partner can, according to their rights. - A completed attempt can be neither erased nor replayed. Only Scalyz Support cancels an attempt, and only when a confirmed technical problem stopped the candidate from continuing (see ["My candidate is stuck or has a technical problem"](https://help.scalyz.com/en/kb/candidate-blocked-or-technical-problem?hsLang=en)). A "second chance" request is not a technical problem. - Deciding whether to grant a new attempt, and how to read two reports from the same candidate, is up to you. ### Need help with this? Write to the Scalyz CSM team: [success@scalyz.com](mailto:success@scalyz.com). If your organisation has a dedicated CSM, you can reach them directly by phone and email, and time is reserved for your account. - [Recruiters · Getting Started with Scalyz](https://help.scalyz.com/en/kb/recruiters-getting-started-with-scalyz?hsLang=en#main-content) - [Contact Scalyz](https://help.scalyz.com/en/kb/recruiters-getting-started-with-scalyz?hsLang=en#contact-scalyz) - [Try Scalyz](https://help.scalyz.com/en/kb/recruiters-getting-started-with-scalyz?hsLang=en#try-scalyz) - [Recruiters · Campaigns](https://help.scalyz.com/en/kb/recruiters-campaigns?hsLang=en#main-content) - [Create & Configure](https://help.scalyz.com/en/kb/recruiters-campaigns?hsLang=en#create-configure) - [Share and collaborate](https://help.scalyz.com/en/kb/recruiters-campaigns?hsLang=en#share-and-collaborate) - [Recruiters · Candidates](https://help.scalyz.com/en/kb/recruiters-candidates?hsLang=en#main-content) - [Invite](https://help.scalyz.com/en/kb/recruiters-candidates?hsLang=en#invite) - [Track](https://help.scalyz.com/en/kb/recruiters-candidates?hsLang=en#track) - [Incidents](https://help.scalyz.com/en/kb/recruiters-candidates?hsLang=en#incidents) - [Recruiters · Reports](https://help.scalyz.com/en/kb/recruiters-reports?hsLang=en#main-content) - [Read & Share](https://help.scalyz.com/en/kb/recruiters-reports?hsLang=en#read-share) - [Candidates · My assessment](https://help.scalyz.com/en/kb/candidates-my-assessment?hsLang=en#main-content) - [Start the assessment](https://help.scalyz.com/en/kb/candidates-my-assessment?hsLang=en#start-the-assessment) - [During the lab](https://help.scalyz.com/en/kb/candidates-my-assessment?hsLang=en#during-the-lab) - [Complete the assessment](https://help.scalyz.com/en/kb/candidates-my-assessment?hsLang=en#complete-the-assessment) - [Invitation link](https://help.scalyz.com/en/kb/candidates-my-assessment?hsLang=en#invitation-link) - [Candidates · My Report](https://help.scalyz.com/en/kb/candidates-my-report?hsLang=en#main-content) - [Scoring & Results](https://help.scalyz.com/en/kb/candidates-my-report?hsLang=en#scoring-results) [![Chill listening crop-3](https://help.scalyz.com/hs-fs/hubfs/sc-1.png?width=25&height=24&name=sc-1.png "Chill listening crop-3")](https://scalyz.com) Scalyz Help Center Copyright © 2026, Scalyz - Plateforme de qualification - 982 828 576 R.C.S. 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